|Address:||9910 Slaughter Creek Dr, Austin, TX 78748|
|Working:||Closed 9:30AM–6PM 9:30AM–6PM 9:30AM–6PM 9:30AM–6PM 9AM–5:30PM Closed|
Stopped in a bit worried about my belongings due to recent storms and facility being mostly outside. Andy Martinez, the same employee that rented me the unit 6 months prior, offered to accompany me to my unit to confirm nothing had been damaged. I left feeling completely satisfied that all my belongings were safe and protected. Unsure if this hands-on approach to customer service is what Extra Space expects from their employees, or the work ethics of Andy himself. Either way, I highly recommend this facility.
I like going to Extra Space Storage and I recommend other people go there too they are very visible on the prices but not only that the staff mr. Evans and the people that work under him like Steve are very friendly and very courteous and I appreciate that so if you need a place to have and you feel like you need a safe place for you to put your valuables I recommend Extra Space Storage off of Slaughter Creek they are very good people I like that
Big thanks to Andy Martinez for helping us procure a safe place for our new camper to be stored when not in use. Confident in the professionalism, ease and speed he walked us through the process. I would recommend ExtraSpace Storage on Slaughter Creek to anyone looking for a storage unit or outside storage for their RV/boat.
The facilities are really clean and well kept. I can store my items there without having to worry because the security gate and cameras are great quality. Andy was very professional and a really nice guy. All my questions and concerns were answered. I would definitely recommend this storage space to all my friends.
The management and staff are extremely helpful and friendly and always professional. I am in and out of my storage unit several times a week and have been impressed with the security patrolling of the area and the quick response to problems/concerns. I have recommended this facility to clients and neighbors.
With the heat rising this summer , I like going to my storage in the evenings, however many of the lights on the property seem to be going out and it is very dark in areas, after complaining for 4 months nothing has been done, so security is becoming a increasing concern.
Great environment. Very clean and I love the fact they have cameras. Anddy and Evan were very helpful, they put my mind at ease about the safety of my belongings. Plus they always have staff on premises overnight. Gives me peace of mind to move to their location.
Don is the man! He has been very helpful seeing that I receive packages and shipments destined for my storage unit at Lockaway. Personally helping and delivering packages directly to my unit, while alerting me and my perdiems of shipment arrivals is a big help!
Evan Johnson of Extra Space Storage takes a personnel approach to know of his customers who occupy his facility. He stayed late to make sure my wife and I had a unit for Sunday. What an awesome person too. Thanks so much Extra Space Storage and Especially Evan!
Andy was very helpful and very patient with me. He was a pivotal point in making my transition in life right now smooth. Flow maybe the best in customer service for insurance but Andy is the best in customer service for your storage NEEDS. PS give the
Great to be treated person to person instead of dealing with a kiosk. Andy took the time to understand our needs, showed us our options, and worked with us to find the best fit. Real customer service as opposed to someone reading a script. Thanks.
The Guys where Great!! I was very pleased when I walk in and how they greeted me!! The facility was very clean!!! The storage unit was very clean as well!!! Thank you guys for such great help I received today and would recommend anybody!!!
This place is clean and the rent is cheap. My stuff was exactly the way I left it. I moved out and ended my lease within an hour. Anddy is friendly and helpful without the pushy salesmanship. This was all in all a positive experience.
The Laser Group just finished a project up at this facility and the managers were very polite, knowledgeable, and had a very clean facility. It was a pleasure working with them. I would recommend renting storage units here.
If you like great service and to be respected as a client/customer then you have come to the right place. I will go out of my way to rent at this location. Would give more stars but that is most Google allows!!!!!
The office guys are so great. They have always been super helpful, everything from installing google and reading the hard to see code to moving stuff in my shed. You will love their true southern hospitality!!!
I am with Spott Pest Prevention and we have a storage with Lockaway. The management staff is friendly and helpful!! The facilities are clean and well maintained. I would recommend them to anyone!!
Clean facility, straightforward pricing, and friendly staff. Andy was very helpful and took his time showing me the different sizes of units available until I found the perfect one to fit my needs!
When I say that Andy is a great man I mean it. I was worried and and anxious about putting my items in storage. Andy was super helpful and informative. He was honest and helpful. Come see Andy :)
Just finished the sign up process with Anddy. Quick and easy, with great, friendly service. The facility is super convenient and clean. Glad I picked this as my spot to store extra stuff.
Don has been extremely helpful and friendly, throughout my my contacts with him! Their prices are very competitive and the storage units are in good condition! Highly recommend!
Anddy was very nice and helpful. Straight forward and very quick service. Very informative on what cost you will need to pay and what is the best options for your needs.
What a great storage solution! Good prices and extremely friendly employees, would definitly store stuff here again in the future. Easy to work with and easy to access.
Storage units are clean and dry. Managers are great to work with. We behind a bed rail and they called to let us know. I highly recommend and would use them again.
Andy is great! Very professional and overall a friendly nice guy. Great service.Also very Impressed with how clean and well maintained these storages are.
Oh my gosh!! These people are great, helpful great service and so friendly.i recommend this place to anyone who needs storage space.one happy customer!!!
Awesome place and Anddy Martinez provides excellent customer service. Recommended ExtraSpace Storage to anyone needing extra space. Thank you guys.
A Private User
I love this place.! The managers are very helpful and friendly. They had the size units I needed and they have security cameras everywhere.
The management is friendly and very professional. Quite helpful in answering my questions. Overall, the facility is clean and orderly.
Moving a friend Sam!! This place is amazing! Good and clean . Feel safe and secure with cameras!! Awesome costumer service!!! Love it!!
Friendly courteous staff, great location just slightly off the beaten path. Units of all sizes available. Get your extra space today!
Awesome storage place. Got my Frost month free, and got a great deal for my unit. All the staff was extremely friendly and helpful.
This location is really convenient and the staff is friendly. Anddy Matrinez is very helpful and goes out of his way to help you.
Very satisfied with the manager Andy. Very friendly and helpful. The location is very clean and the atmosphere is very friendly!
So far, so good. Nice staff and they even stayed late to get my lease done. Soo thankful for that. Definitely a good choice!
Great staff, Andy M.help me get a extra storage ,and the environment is clean and the best part I know my things are safe,
EXCELLENT CUSTOMER SERVICE! Always clean and well maintained. Best prices in the area. Highly recommend!
Anddy was super helpful getting me setup first thing in the morning. Friendly guy running a clean place.
Amazing customer service. They are very friendly, place is very clean and the process is easy and fast.
The staff is super friendly, professional and friendly. The facility is top notch and well layed out.
Clean, gated, fresh paint. Appears secure but we all know that is relative to the burglars ambition.
anddy was great, straight to the point and answered all of my questions. He’s the man to deal with!
Great facility! Andy welcomed me and gave me the tour. Had me registered and on my way quickly.
Great experience. Evan was knowledgeable, helpful and really took care of me. Very appreciative!
GREAT PLACE!!! Very helpful and great service for what I needed. Will be using them for years!!!
Manager is quite rude. My unit leaked, I had to provide the materials and tools to fix it.
Aandy was very friendly and easy to work with. Definitely would recommend!
Evan and Anddy were very helpful fast and professional. Thank You!
Anddy Martinez is an awesome guy extra space is an awesome place.
The friendly staff works hard to accommodate oversized vehicles
Staff is very friendly and were happy to show me a few options.
Because is safe and clean. Anddy is super professional.
Such a great storage facility. Safe and clean!
Clean, friendly, up front, good rates, no BS!
Clean, great security, excellent management
Great staff. Clean spaces. Property secure.
So nice and friendly! So quick and easy!
Reasonable prices, and courteous staff
Customer service is awesome!!!
Easy to deal with. Fun guys.
Nice clean easy access
Very friendly service!