|Category:||Truck Rental Agency|
|Address:||12534 Nacogdoches Rd, San Antonio, TX 78217|
|Working:||7AM–7PM 7AM–7PM 7AM–7PM 7AM–7PM 7AM–8PM 7AM–7PM 9AM–5PM|
I move from CO, in a 26 food truck with an auto carrier. They could not have been any nicer or more helpful. My unloading help, flaked out on me. Ben and his men, went above and beyond to give me names of movers who might help me unload. And I was able to retain one of their suggestions, and then the storage unit it, was too small, but, Vince or Vance along with Ben, who arranged for 2 larger units. Making a very long, hot day, end. No matter what question or problem, that I had come up, they met it with extreme politeness and helpful suggestions, all the while, keeping all their other customers needs met I have moved cross country several times, always had a good experience with Uhual, however in picking up the equipment in Laman, CO, where I had to go to Pueblo, CO, to pick up equipment with 48 hrs notice. Which upset me beyond compare, tor NEVER, NEVER use Uhaul Again! After the way these gentlemen helped me, that has changed. It is because of people like Ben and his employees, who Make Uhual amazing. Thank you everyone at Naco-Perrin, for everything. You all made a very diffuclose reason to move back to TX, a lot easer. Thank you, just does not seem like enough, but it is all I have. Thank you so much.
Eric S. Meyer
I had reserved a truck with Penske. When the Penske staff failed to open up the store on Saturday morning, I needed an alternative. But, before I get to the great service I got from U-Haul, let me tell you about Penske. I arrived at 7:55am. The store was scheduled to open at 8:00. No one showed up. At 8:15, I called Penske and was put through to a corporate office on the east coast. The CSR was unable to reach any local Penske staff on a landline or on their wireless phones. After nearly an hour of waiting, I cancelled my reservation and called U-Haul. I was able to speak to a live person and make a reservation for immediate pickup. The truck was clean and ran well. I had no issues. Thanks U-Haul.
i have used several uhaul locations over many years. Benjamin Marshall and his crew off nacogdoches rd in san antonio tx is by far the very best i have ever used. as a buisness owner i value service as a #1 priority. these guys are perfect example of going extra mile.i drive past many uhauls to rent from Ben and reason is simple. i come first. always. they really make me feel they appriciate my buisness. Ben should be model of how to not just get customers but how to retain. A+++++++
Excellent service today over the phone with Vincent at this location. He helped us find the right truck on short notice. Great service is rare these days so we very much appreciate the time he took and his courteousness to us during this stressful time!
Boxes boxes and more boxes! I went to two other U-Hauls looking for "sport" boxes. Found them at this location along with almost every size imaginable. Friendly and helpful staff and even offered to help load into vehicle.
I get my propane here and I need a hitch ball they are always busy but they are always busting hump to get to the next customer. Never had a bad experience with them.
3 strikes and your out. 3 vehicles, and 3 very sloppy installations. When confronted, management really shows little interest in fixing the issues.
Fast and quick service. No hassles, check in online, go pick up the truck, and do what needs to be done. I would definitely come here again.
Only one person working. Took me forever to pick up my truck, just horrible service. Scheduled to pick up at noon, almost a hour to get.
High volume atmosphere, but when they get to you they complete your transaction before starting with the next customer.
Have used this specific location many times over 10 years. Always orofessional, always have had a good staff.
In and out with no issues. They were able to get me a bigger truck in the last minute.
Super Slow service everytine need to hire new staff Uhaul customer service is terrible
Great and friendly staff. I was on my way in under 5 minutes with my rental truck.
Mario Soto Sr.
Friendly and helpful. Provide all services and products for moving and storage!
Had them refill my propane tanks. Good price and very convenient.
Easy online reservations and pick up. Staff very helpful
Love this location! Ben and his team are awesome!!
Always friendly. Always have equipment needed.
They do not offer pro rated rent on the storage.
Quick and easy thankful for the 24 hour drop off
Great place to refill the propane when needed.
Great experience. Joshua took care of us.
Great customer service. Fast check out.
The employees very nice and helpful .
Helpful dependable staff and equipment!
Awesome awesome customer service
Fast service and clean vehicles
Fast and helpful manager
Easy, in and out.
Fast and helpful